Who we are?

Effective Date: 20th May

At ¿Quepasa?, we value and respect your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website www.quepasaibz.com and use our food delivery service.

Information We Collect

Information Provided by Users
  • Personal Data: Name, address, phone number, email address, and any other information necessary for order delivery.
  • Account Data: Information provided when you register on our website.
Information Collected Automatically
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website.
How We Use Your Information

We use the information collected to:

  • Process and manage your food delivery orders.
  • Improve and personalize your experience on our website.
  • Communicate with you, including sending order confirmations, updates, and responses to your inquiries.
  • Analyze website usage to improve our services and website functionality.
  • Comply with our legal obligations and protect our legal rights.

How We Share Your Information

We do not share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your information with service providers who assist us in operating our business and providing services to you, such as delivery companies and technology providers.
  • Legal Compliance: We may disclose your information if required to do so by law, a court order, or a legal process.
  • Protection of Rights: We may disclose your information to protect our rights, property, or safety, or that of our users or others.

Security of Your Information

We are committed to protecting your personal information. We implement appropriate technical and organizational security measures to protect your information from unauthorized access, loss, misuse, or disclosure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, or reporting requirements.

Your Rights

In accordance with applicable data protection laws in Spain, you have the right to:

  • Access Your Personal Data: You can request access to the personal data we hold about you.
  • Rectification: You can request the correction of inaccurate or incomplete personal data.
  • Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Restriction of Processing: You can request the restriction of the processing of your personal data in certain circumstances.
  • Data Portability: You can request the transfer of your personal data to another data controller.
  • Objection: You can object to the processing of your personal data in certain circumstances.

To exercise these rights, you can send a request to our email: quepasaibzweb@gmail.com. We will respond to your request in accordance with applicable laws.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. We have no control over the content and privacy practices of those sites and accept no responsibility for them.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

We appreciate your trust in ¿Quepasa? and are committed to protecting your privacy and personal data.

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